Digital Skills 101: A Veteran's Guide

Navigating today's job market, veterans must arm themselves with essential digital skills to thrive.

The transition from military service to civilian life can be both exciting and challenging. Among the various challenges is adapting to a digitalised workplace and society. The digital age has brought about profound changes in how businesses operate, how people communicate, and even how we access information and entertainment. For veterans, gaining essential online skills can be a game-changer in the job market and everyday life.

If this is an area you feel you could use some one-on-one guidance in, reach out to the RSL Veterans’ Employment Program. It’s a free service offering career support to veterans and their families.

Here's our guide to fundamental online skills for veterans seeking to thrive in today's digital age.

Digital Literacy: Basic Hardware and Software

Navigating the contemporary digital scene demands a basic understanding of prevalent devices and their operating systems. Here's a brief overview:

Devices & Their Primary Roles

Computer (Desktop & Laptop):

Processing: Carries out program directives.

Storage: Archives files, applications, and the OS.

Input/Output: Engages via peripherals like keyboards and screens.

Smartphone:

Communication: Facilitates calls, messages, and web-based interactions.

Multimedia: Handles photos, films, and tunes.

Browsing & Apps: Web connectivity and app functionality.

Tablet:

Portability: Integrates smartphone and computer capabilities.

Content: Fine-tuned for reading, streaming, and surfing.

Productivity: Adaptable with devices like keyboards for varied activities.

Prominent Operating Systems

Windows:

Developer: Microsoft

Use: Predominantly for computers. Supports a multitude of software; broadly utilised.

macOS:

Developer: Apple

Use: Solely for Apple Macs. Renowned for aesthetics, security, and integration with other Apple devices.

Android:

Developer: Google

Use: For mobiles/tablets. Adjustable with a broad app spectrum from the Google Play Store.

iOS:

Developer: Apple

Use: Specifically for Apple gadgets like iPhones. Seamless user interface with a trustworthy app environment.

Apprehending these fundamentals ensures proficient device operation and problem-solving in both personal and work settings.

Internet Exploration

The web is a vast digital cosmos; mastering its navigation is pivotal. Here’s a condensed guide:

Web Browsers:

Browsers let you access web pages. Notable ones comprise:

Google Chrome: Swift, broadly utilised, boasts various extensions.

Mozilla Firefox: Lauded for privacy and adaptability.

Safari: Apple's standard browser.

Microsoft Edge: Microsoft's contemporary browser, superseding Internet Explorer.

Search Engines:

Engines assist in pinpointing specific web data. Key engines include:

Google: Predominantly used, with advanced search capacities.

Bing: Microsoft’s search tool with distinct attributes.

Search Tips:

Keywords: Use precise terms to refine results.

Quotation Marks: Enclose terms within " " for exact phrase searches.

Minus Sign: Exclude terms (e.g., 'apple -fruit').

Online Communication Tools

Email Etiquette: In today's digital era, mastering email etiquette is crucial. Crafting professional emails involves a clear subject line, a concise yet informative body, and a comprehensive signature. Efficient inbox management, including categorisation and timely responses, ensures vital communications aren't missed. It's equally important to adeptly use features like attachments, ensuring they're appropriately sized and named. Utilising the 'CC' function keeps stakeholders informed, while 'BCC' maintains recipient privacy. Adopting these practices fosters effective communication and exudes professionalism in any digital workspace.

Video Conferencing: Platforms like Zoom, Microsoft Teams, and Google Meet are vital for remote work and meetings, allowing seamless virtual meetings and collaborations. Their prominence underscores the need for professionals to be adept at using these tools to ensure effective communication and maintain productivity.

Social Media: In today's interconnected world, social media proficiency has moved beyond personal interactions and into the realm of professional networking and career advancement. Platforms like LinkedIn are invaluable for building professional connections, showcasing your resume, and finding job opportunities. Facebook, traditionally a personal space, now hosts numerous professional groups and company pages, providing another avenue for job seekers. Instagram, with its visual-centric approach, is ideal for professions in design, travel, food, and more, allowing users to build a portfolio of their work. Acquainting oneself with these platforms is vital for modern professionals.

Cloud Computing

Storing and Accessing Data: No longer confined to physical storage devices, data can now be securely saved on cloud platforms like Google Drive, Dropbox, and OneDrive. These platforms provide the flexibility to access files from any device with an internet connection, ensuring seamless data retrieval and collaboration. Whether you're working on a team project, backing up crucial documents, or sharing files across continents, understanding the nuances of these cloud storage solutions is paramount for efficient digital operations. Their convenience, security, and collaborative features make them indispensable in modern professional and personal landscapes.

Collaborative Tools: Google Workspace and Microsoft Office 365 allow multiple users to collaborate on documents, spreadsheets, and presentations in real-time.

Cybersecurity

Safe Online Practices: Understand the importance of strong passwords, recognise phishing attempts, and keep your devices updated.

VPN and Privacy Tools: Learn about virtual private networks (VPNs) and tools that can protect your online privacy.

Digital Job Hunting

Job Platforms: Sites like Indeed, Glassdoor, and LinkedIn offer job listings and company reviews.

Digital Portfolios: For certain professions, showcasing your work online can be beneficial. Platforms like Behance or personal websites can be used for this.

Online Learning

E-learning Platforms: Websites like Coursera, Udemy, and Khan Academy offer courses on almost every imaginable topic.

Webinars and Workshops: Attend online seminars and workshops related to your field of interest.

E-commerce and Digital Transactions

Online Shopping: Learn safe practices for purchasing goods and services online. There’s some great information available on the Australian Government’s Money Smart website.

Digital Banking: Familiarise yourself with online banking, mobile payments, and digital wallets like Apple Pay or Google Wallet.

Content Creation

Blogging and Writing: Platforms like WordPress and Medium allow users to share their stories, insights, and experiences.

Basic Graphic Design: Tools like Canva offer easy ways to create graphics for presentations, social media, and more.

Networking Online

Professional Networks: Engage with peers, industry leaders, and potential employers on platforms like LinkedIn. Read our article on the importance of an up to date LinkedIn profile here.

Online Communities: Participate in forums, discussion boards, and communities relevant to your profession or interests.

By embracing and mastering these essential online skills, veterans can ensure they're well-equipped to pursue new career opportunities and navigate the modern world confidently. Remember, the digital age is ever-evolving, so continuous learning and adaptation are key.

Want to see more content like this? Check out all our veterans’ employment articles here.